Please make a note of any reference details on the error screen and details of what action you were performing prior to the error. If possible capture a screen shot of the screen being displayed. This will help us handle your query more efficiently.

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Please call customer services on 0845 165 2810 quoting the following:

Your name,

Your organisation,

Your contact telephone number,

Your contact email address,

The nature of the issue and

The details preceding the occurrence of the issue.

Screen shot (if requested).

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